Walgreens - 17955 Wolf Road, Orland Park, Illinois 60467 - Guide (2024)

About the Walgreens

Walgreens is a one-stop shop located at 17955 Wolf Road in Orland Park, Illinois, United States. This institution offers a wide range of products and services including clothing, convenience items, pharmaceuticals, food, health products, and more. Whether you're looking for a quick snack, prescription medication, or a new outfit, Walgreens has you covered. With a convenient location and a diverse selection of items, Walgreens is the perfect destination for all your shopping needs.

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17955 Wolf Rd, Orland Park, IL 60467, United States

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"Stopped in to pick up a new prescription and was told my doctor’s office didn’t push it through, they must have sent it to the wrong pharmacy. This was after I had an email confirming that my prescription was ready. The woman who waiting on me couldn’t have been more rude. She was dressed in her valentines best. Told me it was up to me to figure out that they had nothing there. She even turned her computer screen toward me and said see, I have nothing. I then reach out to my doctor’s office and they respond and send me the confirmation that the RX was sent there so I call and now they find it and I have to go back. Mistakes are made, that I understand but you can be kind and professional about it verses being incredibly rude. Wish I had her name to take this higher. Have been coming here for years, and yes they are very busy but that’s no excuse to be unprofessional and RUDE. And, Walgreens your store is dirty."

almost 6 months ago

"1/5/24 - another post on the horrible customer service. Who the hell just hung up on me? You all suck!This Walgreen's is horrible beginning with the pharmacy which sucks. Everyone is always confused and very curt and acts like they can't be bothered with answering a question. Poor customer service and no follow up whatsoever. If you don't like your job then leave! I hope corporate is reading this review."

almost 7 months ago

"I have been shopping there for almost 8 years and the past year things have definitely changed. The staff is not friendly, they look depressed and upset all the time. The store is dirty and they never have the shelves stocked properly. I can’t ever seem to get all of the items at once. The pharmacy the past month has been absolutely terrible to my husband when he goes every other week to fill his prescription, they don’t have it ready or can’t seem to process it correctly. They have people who can’t work the system correctly. Today I was placed on hold for a very long period of time just for them to look up a prescription I fill monthly. The girl told me no refills when I knew I had several more and then another person came back saying they will go fill it. Never apologized for the mix up or rudeness. I will now take my business to another store."

almost 8 months ago

"High prices overall. Also, I had a horrible experience getting photos printed. First, they weren’t ready when they were supposed to be. So I went back the next morning. I picked up the photos, and when I got home, I realized that one was cut off at the top. I went back a third time and was told that was how I submitted that photo, which was not true. The photo looked fine on my account page. I went home and double check how I submitted the photo, and it was correct. I called the manager, and after a lot of back and forth, I went in a fourth time so she could re-print the photo correctly. When she reprinted it, it finally was not cut off, but it was too bright, and washed out. I sat there for 15 minutes while the manager and an employee tried to fix the color, but they could not. So after four visits to Walgreens, and two phone calls, I am left without a usable photo."

1 year ago

"Being in the care of the pharmacy manager Samah has made my experience at this location remarkable. Every interaction with her is personable. Most recently, I haven’t had the time to pick up my prescription and was happy to receive a call from Sam offering to have my medication delivered at no cost! I wouldn’t have known this service was available to me without her."

1 year ago